I apologise for posting here however im losing the will to live with this. I have paid for a game via steam that is constantly crashing.
I can see many of you have experienced this however im a player not a coder so not sure what to do.
I run the game Train Sim World 2 and it runs for 5 mins and crashes. I use a PC not a laptop so its not power.
I have updated ALL of teh drivers, Checked the game files, and adjusted so many settings i cant remember what i have done and nothing. Still get the error.
I have tried to report this via the epic web site Unreal Engine Community but even that seems to be broken.
My machine specs are below
Time of this report: 8/23/2020, 16:06:28
Machine name: ********
Machine Id: {30451DF8-00B7-45E4-B842-8F0F6A7542B2}
Operating System: Windows 10 Pro for Workstations 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: AB350-Gaming
BIOS: BIOS Date: 01/16/19 11:28:31 Ver: 05.0000D (type: BIOS)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32718MB RAM
Page File: 4933MB used, 32904MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode
The error i get is below.
LoginId:83c301bf4118a38d1f8ac1b715af0c5c
EpicAccountId:
Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')
TS2Prototype_Win64_Shipping
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kernel32
ntdll
I have tried this on a win 10 pro license and workstation license. both the same.
Any ideas
Thanks in advance.