I started using Unreal now and this error happens every time I open a menu like “Add New”. I can run the preview of the game normally, but as soon as I click on other things the program freezes and the crash log window appears. I tried some solutions I found like disabling Battery Boost or uninstalling Geforce Experience, changing the default to dedicated video card, changing the power mode among other things but nothing worked.
The full error message:
Fatal error: [File:D:/Build/++UE4+Licensee/Sync/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11Util.cpp] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x0 - ‘S_OK’)
UE4Editor_D3D11RHI
UE4Editor_D3D11RHI
UE4Editor_D3D11RHI
UE4Editor_D3D11RHI
UE4Editor_SlateRHIRenderer
UE4Editor_SlateRHIRenderer
UE4Editor_Slate
UE4Editor_Slate
UE4Editor_Slate
UE4Editor
UE4Editor
UE4Editor
UE4Editor
UE4Editor
kernel32
ntdll
My drivers are up to date and I tested on versions 4.25, 4.24.3 and 4.23.1. I use a notebook, the specs are:
i5 7300HQ
8GB
GTX 1050 4GB