I’m on Mac 10.9.2, I downloaded UnrealEngine.dmg installer, and when I open it, I can see it’s launched in top bar, but nothing shows on screen… and I have to force terminate it, I can’t just quit. If I try again, it might just say that it ended instead(crashing).
It seems like people are “crashing” a lot further in process than me, I’m not sure what might be cause?
OK, so please launch it, then open Activity Monitor from /Applications/Utilities, find Unreal Engine Launcher on list of processes, select it, then use View->Sample Process to generate info with details about what is it doing, save it as text file and attach here.
Thanks. Looks like app might be stuck at very beginning (although I cannot be 100% sure), processing some system events, before even getting to our code I don’t have any idea what can be wrong, I’m afraid, so I’ll have to ask you to try a few more things.
Do you have any external hardware connected to your Mac? If you do, could you retry after disconnecting them?
Maybe some software is somehow conflicting with our app, so maybe you could try quitting everything, restarting your Mac and trying launching Unreal Engine app with no other apps running.
Do you have UnrealEngineLauncher folder in your Documents folder?
Also, how long did you wait before giving up and force quitting app? I guess you gave it at least few minutes, but want to make sure.
I had several things connected, and I disconnected them all. Close all running software and restarted.
Yes, I do have UnrealEngineLauncher folder in Documents.
After trying to launch it several times, I forced quit, relaunched and let it sit for about 5 min. From just being open and up to 5 min, if I tried quiting app, nothing would happen. Forcing it was my only option.
If I continue to force quit app and reopen, it gives me a crash, so I do have a log for that. Not sure if it will help, but none less.
Interesting. Something is detected as a mouse, but cannot properly respond to a query about vendor name etc. That’s all I can tell based on crash log. I know how to work around that in code, so I should be able to fix that today, but I don’t know what workaround could I suggest for you in a meantime.
When you get them, install Unreal Engine app from UnrealEngine_QFE_2039063.dmg to your /Applications folder, then open Terminal app and type:
open /Applications/Unreal\ Engine.app --args -noselfupdate
-noselfupdate argument is important because without it app would update to official version that doesn’t work for you. I will update this thread once a new official build containing this fix will be available.
After you download engine using Unreal Engine app, unzip QFE-FromCL-2034640-Shelve-2048959. and run patch installer it contains. After that you should be able to use editor etc. You can start editor by launching it directly: /Users/Shared/UnrealEngine/4.0/Engine/Binaries/MacUE4Editor.app.
Sorry for inconvenience. We should have a new build very soon, so this is only temporary solution.
Sorry you’re having some trouble getting started. Please give us as much information as you can as requested above, starting with:
OK, so please launch it, then open
Activity Monitor from
/Applications/Utilities, find Unreal
Engine Launcher on list of processes,
select it, then use View->Sample
Process to generate info with details
about what is it doing, save it as
text file and attach here.
what do i do if i download unreal engine 4 but epic games lancher has a cross on it and says"item “Epic Games Launcher” can’t be moved because “Applications” can’t be modified." What is happening?
pleas reply soon