I’ve recently downloaded Palworld and my game crashes within 5 seconds of loading. I’ve noticed this issue with several other unreal engine games in the past and have never been able to resolve this issue (none of my other friends have issues with this).
I’ve copied and pasted the issue below. Is there a fix for this or should I just get a refund for the game as it seems like it won’t ever work.
LowLevelFatalError [File:C:\works\Pal-UE-EngineSource\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 184] Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause.
First, this is a forum for developers, not for users of games. You should go to the Palworld support forum to ask Palworld support questions.
Second, this is almost certainly a compatibility problem. Most likely your hardware isn’t sufficient to run the game (e g, a graphics card with limited available RAM, or maybe integrated graphics) but it’s also possible it’s a driver software problem or even a hardware problem (bad cooling, bad cables, etc.)
But, most likely, system not capable of supporting the game. Because you didn’t post any information on your CPU, your system RAM, your GPU, or your VRAM, nor which OS version and driver versions you’re using, it’s impossible for anyone to give you more help than that.
Go to the Palworld support forums, post the information in question, and hopefully someone there will be able to help you.
I have the exactly similar problem also. it literally crashed 8 times repeatedly after like 3/4 seconds of joining a game. Its happening for a week.
My rig:
Cpu: Ryzen 5 7600
Gpu: Amd Rx 7600
Ram: 16GB DDR5
Ssd: 1 Tb
My specs are more than enough to run much more graphics demanding game than palworld. I had no trouble running any recent games at all except the one and only Unreal Engine games like Palworld and The Finals. We all know how annoying the unreal engine can be. If you know the fix help me or do something if you can.
Thing is it’s not only AMD related so your statement is somewhat false.
I could play the game up until now, with few crashes but it always launched after 2-3 times. Today however no dice. I get exact same error and I’m on RTX4080 with up to date drivers and 32gb system ram
If that is true then 50+% of the people having this problem would all have bad PCs including myself. Probably all of us need to go buy a new PC is what you’re telling us? Even if it is brand new (in my case I just got my laptop for my birthday back in January… So that isn’t the problem.)
When Unreal Engine launches, it checks for available resources, including VRAM, and optimizes its performance based on those initial conditions. If another application then starts consuming significant GPU resources (like OBS for streaming or Discord for screen sharing), it can lead to a shortage of VRAM or other GPU resources for Unreal Engine. If Unreal then attempts to allocate VRAM that it previously thought was available but has since been consumed by other applications, it could fail to access those resources, leading to the “D3D device lost” error.
Ensure your GPU drivers are up to date, as driver updates often contain fixes for compatibility and stability issues.
Close unnecessary applications that use the GPU heavily before running Unreal Engine projects.
Monitor your system’s VRAM usage with tools like Windows Task Manager or GPU-specific utilities to understand how much VRAM is being used at any time.
If possible, adjust the settings in-game and other GPU-intensive applications to reduce their VRAM and resource usage.