Hi ,
A few more questions to help us troubleshoot:
- Are you on a Mac or PC?
- What web browser are you using?
- Are you able to download other assets from links on other sites?
- Have you checked your Browser’s “Downloads” folder to see if UE4 installer downloaded without you realizing it?
- What country are you in?
- Do you have anti-virus software that may be preventing download and installation of UE4?
Please answer these questions and we will continue to investigate issue.
Thanks,
.