Unreal Engine download button sends me to broken link


I can’t seem to download Unreal Engine because download button sends me to this link: Unreal Engine herunterladen - Unreal Engine
It doesn’t load or anything.
I need it for a project for school and want to use it in future.
I hope to get an answer a.s.a.p since I only have a few months to work with this.
Thanks for reading.

Hi ,

That links takes me to correct page. Are you logged into your account when you try it? Once you have an account and are logged in, that link will take you to a place with an option to download .msi for Unreal Launcher.

Hi ,

We haven’t heard back from you yet, so we’re resolving this issue for tracking purposes. If you’re still having trouble getting set up, please feel free to respond with details requested above and we can continue assisting. Thanks!


Sorry for late response…I couldn’t use my PC for a long time since I was on vacation and downloading program there would not matter since I couldn’t see if it works on my PC.
Anyways, I’m back and I still can’t seem to use download button in upper right corner.
I click on it but it doesn’t seem to activate any code since my PC isn’t downloading or even loading anything at all.
Hope I can get some more help with this.

“Get Unreal” button on Unreal Engine website and page you linked to takes me to download options page. From there, you should be able to select download option (Windows or Mac):


Do you get to that page and see that option?

Is it possible that you’re clicking button in top right corner? That simply links to download page. Try clicking orange “Download” button on left side of screen, under text “Get Unreal Engine”.

Hi ,

A few more questions to help us troubleshoot:

  1. Are you on a Mac or PC?
  2. What web browser are you using?
  3. Are you able to download other assets from links on other sites?
  4. Have you checked your Browser’s “Downloads” folder to see if UE4 installer downloaded without you realizing it?
  5. What country are you in?
  6. Do you have anti-virus software that may be preventing download and installation of UE4?

Please answer these questions and we will continue to investigate issue.




I have just created an account as suggested above via sign in at top of this question page, and I am having same problem that I cannot get to sign in or to download options page as stated above. When I click on “Get Unreal” button at top right on this page displaying this question and answers, nothing happens. When I go to unreal engine web home page and it seems that it recognises me as being logged in, all I get is a blank screen with URL

I get same after logging out.

I am on a PC using Firefox 43.0.1

Answer to 3 and 4 is yes.

5: I am in Australia

6: Norton internet security which I use always notifies me of any software being downloaded is suspect or not So It cannot be that since no notification is given.

So it is a mystery to me why this is occurring except that links are broken.

Perhaps this would help. I also logged out after creating my account and found that I cannot sign in on Get Unreal home page, URL


However no problem logging in on this question page. Broken link?

So I would appreciate as much as if a solution or reason for this could be found and resolved.

Thank you.

I Think I have found problem.

I remembered that on very very very rare occasions I find that downloading or accessing some web pages does not occur while using Firefox. Must be something to do with privacy and/or security settings I have made in Firefox or Firefox has built into it.

This may be as on one forum I regularly post on I have to disable a privacy setting to login. BTW I did disable all my privacy addons in firefox before making above post, but no avail though, so it is not privacy addons I use.

Anyway, using Internet explorer has allowed me to gain access to above download page and I have managed to download and install epic games launcher. My IE has no settings beyond defaults as I never, except on these very very very rare occations use it… So this may be problem has. He may have privacy or security settings or something else defined in his browser, or it is browser that he is using that “What is Unreal” login and download page does not like.

Well I will now go and instal unreal engine now. Hope there are not any of download issues I have read that some others have had. limit of my permitted download allocation is only enough for one attempt without risk of running out before my monthly quota is renewed

All best.

I actually have same problem with Chrome. Unfortunately, I do not have Explorer. My PC is my own build, and I hate explorer. So, I guess I will download on my laptop and transfer files over. Thanks for info.

So, I worked my way around it. I was able to sign up for Epic Games easily WITHOUT using any of links here. Then I was forced to login in order to post above message; which finally allowed me to log in. Then from my profile page on this site, I was able to click “orange” download button for Windows. And it actually downloaded. I am posting this, for anyone else who runs into this stupid problem.