I have an MSI GE78HX 13V and I am trying to run UE5.3. I have tried several different projects and several different settings and it keeps crashing giving this error “Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000248658e3110” proceeded by a whole list of graphics errors. I have checked system requirements and compared them to my system specs and there should be no reason as to why i can’t run UE5.3 flawlessly.
Is anyone else having this issue?
If so have you found a fix for it?
I have gone through and updated all drivers, messed with my systems graphics settings and anything else I could possible think of to no success. Please help
Welcome to the Unreal Engine Forums! I’ve saw that error quite a few times. It can be a number of different causes. I’d be happy to help narrow it down. Can you provide the error log for me? (Copy and paste here will be fine) Thank you!
Looks like you have a few errors here. First and foremost, “UnrealEditor_D3D12RH” indicates there may be an issue with running DX12, so switching to DX11 may correct that. However, “graphics_hook64” is often associated with recording or other apps like OBS. Do you have any background applications running that use your graphics?
I hope the above points you in the direction you need!
Awesome, let us know if the error clears up or changes and if is not fixed we can dig deeper! Just a heads up, OBS is one option, but other background processes may or may not cause the issue as well.
It may or may not be OBS. There are some other applications that could cause that by running in the background. If you’re on Windows I’d check your task manager and see what is running.