Unreal Engine 5.3 crashes upon opening project (even blank projects)

Development Getting Started & Setup
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1

I’m a noob here but, after installing everything I started Unreal and tried opening a blank project. Then the Editor crashed and gave me the following error:

LoginId:a51bd3ce4f2e95b8b52e649caa78cdd8
EpicAccountId:d408bb1903ba4fd084851833510463e3

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008

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D3D12Core
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
UnrealEditor_D3D12RHI!FD3D12Viewport::PresentChecked() [D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:638]
UnrealEditor_D3D12RHI!FD3D12Viewport::Present() [D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:709]
UnrealEditor_D3D12RHI!FD3D12CommandContextBase::RHIEndDrawingViewport() [D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:916]
UnrealEditor_RHI!FRHICommand<FRHICommandEndDrawingViewport,FRHICommandEndDrawingViewportString2069>::ExecuteAndDestruct() [D:\build++UE5\Sync\Engine\Source\Runtime\RHI\Public\RHICommandList.h:1245]
UnrealEditor_RHI!FRHICommandListBase::Execute() [D:\build++UE5\Sync\Engine\Source\Runtime\RHI\Private\RHICommandList.cpp:461]
UnrealEditor_RHI!FRHICommandListImmediate::ExecuteAndReset'::35’::<lambda_4>::operator()() [D:\build++UE5\Sync\Engine\Source\Runtime\RHI\Private\RHICommandList.cpp:772]
UnrealEditor_RHI!TGraphTask<TFunctionGraphTaskImpl<void __cdecl(void),0> >::ExecuteTask() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:1265]
UnrealEditor_Core!FNamedTaskThread::ProcessTasksNamedThread() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:758]
UnrealEditor_Core!FNamedTaskThread::ProcessTasksUntilQuit() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:649]
UnrealEditor_RenderCore!FRHIThread::Run() [D:\build++UE5\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp:328]
UnrealEditor_Core!FRunnableThreadWin::Run() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]

As I said before I’m fairly new to the engine so explain like I am 10yo

2

Hi there,

I would offer you standard advise considering you have never installed Unreal before.

Please make sure your computer fulfils minimum requirements for running Unreal Engine which is available here: Hardware and Software Specifications for Unreal Engine | Unreal Engine 5.0 Documentation

Other than that try reinstalling engine or try installing a different version.

Hope it helps!

1 Like
3

Thank you for the advice!

After reinstalling the software 3 times I gave up on 5.3 and installed a previows version (5.1.1). This time the software works like magic haha.

I hope I’m not losing too much by runing a previous version though.

4

UnrealEditor_D3D12RHI!

This tells me something is failing on a DirectX12 operation. Does your hardware support DX12?

Are your drivers up to date?

5

Glad you figured it out!

Do not worry, if you are starting out, you will not be using those features anyway, at least for some time.

Cheers!