Unreal Crashing Upon Creating A Project

Development Platform & Builds
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1

​Expected Result

  • Unreal Editor to open with absolutely no problem

Observed Result

  • Unreal Browser crashed while loading.

235380-unrealcrashproblem.png

2

missing some context

3

Fatal error: [File:] [Line: 182] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)

UE4Editor_Core!FDebug::AssertFailed() []
UE4Editor_D3D11RHI!TerminateOnDeviceRemoved() [:192]
UE4Editor_D3D11RHI!VerifyD3D11Result() [:231]
UE4Editor_D3D11RHI!FD3D11Viewport::PresentChecked() []
UE4Editor_D3D11RHI!FD3D11Viewport::Present() [d:\build++ue4+release-4.19+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:486]
UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHIEndDrawingViewport() [d:\build++ue4+release-4.19+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:607]
UE4Editor_RHI!FRHICommandList::EndDrawingViewport() []
UE4Editor_SlateRHIRenderer!FSlateRHIRenderer::DrawWindow_RenderThread() []
UE4Editor_SlateRHIRenderer!TGraphTask > >::ExecuteTask() [d:\build++ue4+release-

Just in case you can’t see it.

4

from what im seeing:
Unreal Engine is exiting due to D3D device being lost - D3D = Direct 3D, so are you using the stock windows drivers for your gpu, the only thing that would cause this, or the removal of your gpu.

everything bellow are just checks, as in they are not to be of any consideration.
Crazy error.

  1. I don’t have much in the way of a solution,
  2. so I would check all drivers,
  3. make sure any c++ files don’t cause issue alone.
  4. Verify instillation of the engine.

As I do a lot of IT and fixing these things, this one of those fix in person things. because an error like this has many potential causes.

5

So do you have any advice? I studied IT but not too into it. Just Micro Office and Pascal.

6

just the above, its either a driver error, or it failed to compile something. if you manage to discover something hit post it, more info the better chance to resolve this.

7

Will do. Thanks.

8

Hi…
Any update on this…
Thanks…

9

Update

I’m not sure if this well help everyone but I realized the lastest versions didn’t work on my computer. I believe that as Unreal Engine upgrades so does the computer need to go run it. I ended up using I believe version 16. I didn’t have the error I was getting before but I’ll be sure to check to see if its just Unreal or if its the computers when I build my custom pc.

Honestly hopes this helps. Please try it and let me know if it does. Thank you.