Hey guys, I downloaded Unreal recently and I’ve been unable to even open it using the NVIDIA card. I have a laptop with i7-13620H 13th generation, 32GB RAM and NVIDIA RTX 4070 Laptop GPU. The strangest thing is that when I force Unreal to use the integrated graphics (Intel UHD Graphics) instead of the NVIDIA card, the engine opens (but obviously goes pretty slow). No need to say it does not make much sense, since the NVIDIA should be much more powerful.
The error I get when trying to use the NVIDIA card is “GPU crash dump Triggered”.
Yeah, I’ve tried Studio controllers, but does not fix the problem. About the DDU, I’m kinda “scared” of using it looking at all the warnings they give to be honest, so I didn’t try it (I don’t have much computer knowledge).
I found new info. I disabled the Intel integrated graphics and tried to run Unreal. It runs, but checking the task manager I saw that uses the CPU and not the NVIDIA GPU. It goes much much slower than using the integrated graphics, like its normal. Looks like Unreal does not detect my NVIDIA GPU.
Hope this new info helps (insist again with the DDU if really think is necessary and I’ll try it)
Hey, do you have any FPS stat checkers, like MSI afterburner? I sometimes had this when using the software and deleting MSI afterburner fixed the problem
I’m writing this reply just to say I “solved” the problem (if what I did can be defined as “Solution”).
After trying tons of solutions I saw in different sites, I ended up breaking my computer even more (touching registers, installing/uninstalling programs…), and things that runned fine before now didn’t even open. So, after consulting to some friends too, I realized/decided that the best thing was to do a clean Windows 11 reinstallation and hope for the best.
I performed a clean Windows 11 reinstallation, and after installing all the drivers and Windows updates, the first thing I did was install Unreal, JUST Unreal, in case something I had before was blocking Unreal somehow. It ran perfectly. I made I backup of the system and started downloading my things bit by bit, always ensuring Unreal opens after any installation. I don’t know what was the real cause of my Unreal crash, but at least now works perfectly.
As last message, I want to apologize if you came here looking for the crash solution and found this instead, as obviously reinstalling Windows cleanly is not a comfortable solution, or even a solution, because I don’t guarentee that doing it will make your Unreal run. Oh, and thank you very much to the ones that tried to help me!
FYI Next time you can try a reinstall in place with the media creation toolkit from Microsoft, it keeps documents and programs and just installs windows. Fixed my pc after a bad windows update that caused blue screens.
