Unreal 5.3.2 crashing when browsing

Been having issues with UE5 for a while now, currently on 5.3.2 and the engine keeps crashing. It happens only when trying to open the file browser, whether it’s opening an existing project, importing files or just browsing a file location to store a new project. However, it does seem inconsistent, sometimes it doesn’t crash the first or second time.

I have also never dealt with getting help with crashes so if I’m missing any context, let me know and I’ll send it. But this is what the crash reporter says when it pops up:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000ffffff

gdi32

gdi32

comctl32

comctl32

comctl32

comctl32

user32

user32

user32

ntdll

win32u

user32

user32

user32

shell32

shell32

shell32

shell32

user32

user32

user32

ntdll

win32u

user32

user32

user32

shell32

shell32

shell32

comdlg32

comdlg32

comdlg32

comdlg32

comdlg32

comdlg32

comdlg32

user32

user32

user32

user32

user32

user32

user32

user32

user32

comdlg32

comdlg32

UnrealEditor_DesktopPlatform

UnrealEditor_DesktopPlatform

UnrealEditor_GameProjectGeneration

UnrealEditor_GameProjectGeneration

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_Slate

UnrealEditor_ApplicationCore

UnrealEditor_ApplicationCore

UnrealEditor_ApplicationCore

UnrealEditor_ApplicationCore

user32

user32

UnrealEditor_ApplicationCore

UnrealEditor

UnrealEditor

UnrealEditor

UnrealEditor

UnrealEditor

UnrealEditor

kernel32

ntdll

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I forgot to add the following:

I have tried verifying, fresh installing and I tried an earlier version as well as Unreal 4.27.2. The only one which didn’t crash was 4.27.2 so the issue is with Unreal 5. I hope this helps somewhat

which gpu you using ?

  • try to update your driver to latest version.
  • switch to RHI 12 (or 11 then back to 12)
  • test on a fresh project with only the level basic map.

I am using a GTX 1660ti, not sure the specifics though.

If I’m honest, not exactly sure how to switch RHI but I will try and find out how.

I just tested on a blank project and it’s the same thing, the moment I click on import, it crashes. Same for if I try to open a new project from that window too.

Posted a GIF to show what I’m dealing with right now, I can load projects fine when they show up in the main window but the moment I do anything which requires opening the microsoft file explorer, it crashes. Sometimes it takes clicking the button working a few times before crashing though.

Crash Example

Okay just done the RHI switch, it appears to be working when in DX11 but when I switch back to DX12, the issues come back. I’ve at least narrowed it down to being a DX12 issues, thank you. Hopefully I can fix DX12 now

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hmm try playing with the rendering setting like lumen, hardware ray tracing or double check your vram usage.

There also some command that you can run to debug a gpu crash How to Fix a GPU Driver Crash When Using Unreal Engine | Unreal Engine 5.0 Documentation

I will try this tonight. Sadly the DX12 wasn’t the issue, at least I don’t think. It kept crashing on DX11, just took a bit longer. I’ll keep you updated on if this is a fix!

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Having the same issue. Hoping for an update :frowning:

I have found that Unreal 5.2 works fine for me, I don’t know what happened in 5.3.2 but it seems very incompatible with my PC at the moment so I will wait for a new version to roll out. Sorry I can’t be much help, I’m still lost for a solution myself

5.2 is indeed more stable from what i seen people having more crash on 5.3.

I always tend to use a version before the latest, blender for example i get instant crash from their latest version while 3.6 work fine.

Yeah I think this is what I’m going to start doing from now on, I should’ve expected this much but I guess it was my mistake to jump straight into 5.3.2, hopefully a fix will be included in the next version (I know they got at least 30 crash reports from me alone ahah)

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