Unobtainable assets (not just me)

General Issues & Bug Reporting (Fab)
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1

Summary

They are free and still listed/downloadable but cannot be added to library.
“Ooops an error occurred, please try again later!”

https://www.fab.com/listings/c6213cf6-429d-4c7a-841f-81abce3e0b1f

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

https://www.fab.com/listings/c6213cf6-429d-4c7a-841f-81abce3e0b1f

Steps to Reproduce

Clic Add to My Library

Expected Result

Asset added to library

Observed Result

“Ooops an error occurred, please try again later!”

Platform

Chrome, Opera…

Operating System

Windows

3

EMP-14774 is ‘Closed’ as ‘Fixed’. The issue will be addressed in .

4

No its not fixed, i got the same issue and just lost a valuable asset i needed for a project.
The issue have been persistent for over a mounth, in my case.
im greatful for any help here.
Best regards

URL where the bug was encountered

Fab

“An error occurred: Sorry, new users can only put 2 links in a post.”

Steps to Reproduce

Click “Add to cart” or “Buy now”

Expected Result

Asset added to library

Observed Result

“Ooops an error occurred, please try again later!”
“Wasn’t able to add product to your cart”

Platform

Edge, Edge mobile, Firefox, duckduckgo browser

Operating System

Windows

5

I am also having the same issue. It’s been happening for a month on both pc and mobile.