In June I have gotten suspended for “1.15.1 Violence & Gore” I did not know how and I started looking into things. Of course they did never tell me which map violated this, but I guessed it was one Horror map i spent a lot of time on and it started being a bit successful, my map had blood on a clown’s clothing , which I have filled in the IARC Age rating, successfully published. It was not explicitly tied to violent actions. I have written several emails on the Epic Games Support and they have either said that they cant do anything or that the original sanction was appropriately applied and will remain in place. Okay so… other creators have violated the rules in worse ways but were not suspended, and even tho I have truthfully filled the Age Rating and there was no warning, I waited my time. After the month I get my payment but they have took 100% of all the earnings that time I was banned, on all maps… It would not bother me that much if they took like 100% from the horror map that actually “violated” something but they took everything from everything. One party benefiting unfairly at the expense of another, especially when I provided value (my maps and creative work) and was not compensated fairly. I wrote so many emails to Epic Games Support about the 100% reduced earnings but it was all the same… “not being able to assist, go to sanctions and appeals” (there was never a way to appeal this, you can only appeal Island rejections or asset rejections), a few said that they dont have the tools to investigate this (never really had a way to solve this), then a few said that they have a right to just snatch 100% of your earnings… and they probably do but it is just ■■■■■■ up. I have published a new version of the horror map which could not violate anything… this time not even a microviolation. IT DOES NOT END HERE… After the suspension I was extremely careful, I was working on a Open World Drive City map, really elaborated, worked hard for 3 weeks, finally i successfully publish it, it starts getting people, the best map yet and after 2 days im suspended. The reason for suspension… the same as the previous, “violence and gore” … There is no map which violates anything now and I still get suspended… I am sure that my maps do not violate anything. I do not know what I should do anymore… it’s very stressful getting suspended each month. Would appreciate if it could be solved.
@JakubeerAsdf Thank you for your feedback. While I cannot guarantee a response, I can confirm that this has been forwarded to the appropriate team.
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