Universal Mobile Ads for iOS & Android

gameDNA · November 7, 2018, 12:16am

Anonymous_058ab4af9c4e123a67a46243c1b9cbe6:

[Q] Install Error (on Mac) : Maybe a Bug of the GameDNA Installer for Mac
Universal Mobile Ads has been installed on Windows.
But I encountered an Error when installing Universal Mobile Ads-Install SDK on MacPro(2018), Unreal 4.20.3
I fowllowed the Guide: Install the Universal Mobile Ads in the marketplace of Unreal->Copy GameDNA Installer from Github to plugin/marketplace directory->run Installer in Unreal Editor.
Please help me! Is there a bug in the GameDNA Installer?

The log below occurred during Installing SDK with GameDNA Installer.
It seems that the error occurred at AdColony IOS SDK Installation.
------ Error Log -------

Library AdColony IOS SDK installed successfully!

Processing library: AdColony IOS Adapter

Downloading file: download_file?file_path=AdColonyAdapter%2F3.3.0.0%2FAdColonyAdapter-3.3.0.0.zip
System.Net.WebException: Error: SendFailure (Error writing headers) —> System.Net.WebException: Error writing headers —> System.IO.IOException: Error while sending TLS Alert (Fatal:InternalError): System.IO.IOException: The authentication or decryption has failed. —> System.IO.IOException: EndRead failure —> System.Net.Sockets.SocketException: Connection reset by peer
at System.Net.Sockets.Socket.EndReceive (IAsyncResult result) [0x00000] in <filename unknown>:0
at System.Net.Sockets.NetworkStream.EndRead (IAsyncResult ar) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
at System.Net.Sockets.NetworkStream.EndRead (IAsyncResult ar) [0x00000] in <filename unknown>:0
at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (IAsyncResult result) [0x00000] in <filename unknown>:0
at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 —> System.IO.IOException: The authentication or decryption has failed. —> System.IO.IOException: EndRead failure —> System.Net.Sockets.SocketException: Connection reset by peer
at System.Net.Sockets.Socket.EndReceive (IAsyncResult result) [0x00000] in <filename unknown>:0
at System.Net.Sockets.NetworkStream.EndRead (IAsyncResult ar) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
at System.Net.Sockets.NetworkStream.EndRead (IAsyncResult ar) [0x00000] in <filename unknown>:0
at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (IAsyncResult result) [0x00000] in <filename unknown>:0
at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
at System.Net.WebConnection.EndWrite (System.Net.HttpWebRequest request, Boolean throwOnError, IAsyncResult result) [0x00000] in <filename unknown>:0
at System.Net.WebConnectionStream+<SetHeadersAsync>c__AnonStorey1.<>m__0 (IAsyncResult r) [0x00000] in <filename unknown>:0
— End of inner exception stack trace —
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
at System.Net.WebClient.GetWebResponse (System.Net.WebRequest request, IAsyncResult result) [0x00000] in <filename unknown>:0
at System.Net.WebClient.DownloadBitsResponseCallback (IAsyncResult result) [0x00000] in <filename unknown>:0

Problem with connection to the SDK provider server: <snip!>
Try again later.

We tested this many times and it always work for us for this specific configuration. I assume this is a problem with accepting SSL certificate by your network. Maybe your router or firewall blocks requesting server? If you still experience this problem, please reach us at support [at] gamednastudio.com and we will send you alternative SDK links to download. Thank you for your patience!