Unfair rating system. Devs have no way to defend themselves!

[eatmylazer]

@Hourences

Lot of great input and ideas in this thread! I pinged the team on taking note on the possible solutions to making ratings better, and when we start work on the text reviews and other rating improvements we will definitely use this thread as guidance.

Once we have text reviews, I think requiring a text review to go alongside a rating is probably good and something we should do as mentioned above. I personally also quite like doing Mostly Positive, Overwhelmingly Positive and so on as opposed to straight off stars, but as mentioned in the other thread on ratings I do think when it comes to ratings there is always going to be pros and cons to each approach, or a preference that people have for one approach over the other.

When we start specing out the specifics on the rating improvements we will post back in one of these threads with our proposal, to get your input. Meanwhile if you all have more ideas or thoughts please keep posting them!

I had a suggestion on other thread that I think it would be really beneficial for everyone if implemented.

Old Negative reviews might say things like the asset having technical problems while at the same time having those issues already been fixed by the seller. The problem is that the negative review is still there even after he fixes everything and the seller rating of the product has been damaged (let’s be honest, anything that is not 5 stars at everything makes people nervous).

I’ve suggested the option of the product review having some sort of tag as “resolved”, just like when we ask something on the forum. The seller might request the viewer to edit his review for a more positive rating if things are working fine. This would encourage people to fix their stuff if there is anything to work on.

By far not one of the main problems FAB has but hey, it might do some good.