Unavailabe assets

Yesteday I bought some assets and appears as unavailable and I can not dowload them.

I loged out and in, restared my computer, epic launcher reinstalled bu still unavailable.
It happends only for last 7 assets that I bought on black friday sales

Dear valued Marketplace user,

I believe you can reach out to the marketplace team via this contact form.

https://marketplacehelp.epicgames.com/s/markeplace-case-form?language=en_US

Thank you for your continued support,

1 Like

Was this ever resolved? Iā€™m having the same issue and no help at all

Yes, ask to epic using this form
https://marketplacehelp.epicgames.com/s/markeplace-case-form?language=en_US
In my case was that I have too many assets