Unable to upgrade to 4.7.2, stuck in Verify/Download

Hi Max,

I went through every file in the Win32 folder and for each Group/user name, made sure they all had full permissions (including Write/Read). After doing that, I went back to the Binaries directory and while editing the Win32 folder specifically, provided permissions to all Group/user names. Oddly, the Group “CREATOR OWNER” does not allow me to provide any permissions to it.

Finally, back to the “General” properties tab of the Win32 folder, I disabled Read-only, but this apparently cannot be disabled due to the version of the Windows 7 I am running from what I’ve read? So this was re-enabled upon opening the properties window again (occurred even after clicking ‘Apply’).

I repeated all of these steps for the Win64 folder as well. Attempted another verify from the launcher, same situation occurred where I received the “Install Failed: The installation is corrupt.”

I then went back and actually tried removing the read only setting on the folders with the following commands in command prompt (remove the 's):

  1. ‘attrib -r “C:\Program Files\Epic
    Games\4.7\Engine\Binaries\Win32*.*”
    /S /D’
  2. ‘attrib -r “C:\Program Files\Epic
    Games\4.7\Engine\Binaries\Win32*.*”
    /S /D’
  3. ‘attrib -r “C:\Program Files\Epic
    Games*.*” /S /D’

In addition to these commands, I went back to the Epic Games directory and
provided permissions to all Group/user names. Still could not provide the Group “CREATOR OWNER” permissions though. Even after running the command prompt commands, the read only status appears to persist on the folders in the properties window (despite not receiving any errors in the command prompt).

So, ran Epic Games Launcher as Administrator, enabled debug logger, gave it another go. Received “Install Failed: The installation is corrupt.” again. Will attach logs.