I cannot turn on the ray-traced shadow and it says false when I hover over the check box. does anyone know how to solve this?
To help i would need some more information. Is it in the directional light you try to change the setting? What graphics card do you have?
Can you send a screenshot of your screen?
THank you for the information
It seems like your unreal engine doesn’t recognize the RTX card. Usualy the engine give you more settings for Hardware Ray Tracing (See image)
Another thing you need to make sure of is to use DirectX 12. Search for that option in project settings
More than that I recomend you to trouble shoot and make sure that UE uses your RTX card
Thanks for the advice! i’ll try the trouble shoot and see if it works.
Good luck!
Please reach out if you have any further questions :))

