I sync’d an ArchiCAD file with Twinmotion and created a Twinmotion model. I updated the ArchiCAD filed and it will not sync with Twinmotion. I don’t get any errors but the Direct Link is greyed out.
Support told me to delete the ID Link in ArchiCAD but this does not work.
Does anyone have any suggestions?
We’re having the same issue…
me too…from one sec to another the direct link became greyed out
maybe you tried to direct link from the 2D floor plan view? Direct Link only works from the 3D mode in Archicad
Yes, that was the case and I just tried synching for the 3D model. The link was not greyed out and I got an error message “An error occurred while parsing the 3D model” … Any ideas?
I got the same problem but is just keep uploading 1%, so upseting
I get the same parsing error. Did you get that resolved? Thanks.
I have the same problem 
Saame old error.
Never fixed…
If you open your Archicad file, go to File, then Info, then Project info. There should be a field for Twinmotion Link ID under Project details. It should have a long number in it, then a → and the path to your Archicad file. If this is empty, you get the parsing error. I don’t know where you would go to find this number if you need to provide it again. I would suggest digging into your backups and open an older version of the file when you know it worked and copy and paste to the newer file. I’m having a different sync engine and can’t get any answers and am getting madder every day. Seeing that your post has not been answered since May is really aggravating. I hope this helps.
Awesome, thanks! That worked. As a work around I just started a new AC file using the residential template, did a direct link to TM, then copied that TM ID and placed it into my existing AC file that was having the parsing error. That worked.
Hopefully this will get resolved completely with the 2020 issue.