For some reason i am completely unable to start the launcher in Win 10. It gives me a window saying: epicgameslauncher.exe - bad image, followed by something about that there seems to be some kind of a problem with the d3dx11_43 and the Error code 0x000012f. I have no idea how to fix that. I did try a bunch of things including - reinstalling the launcher, reinstalling DirectX after removing the d3dx11_43.dll - nothing helps so far
Hi GuyTaieb,
I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!