Unable to resume download UE 4.7.3

Development Getting Started & Setup
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1

hi, i am downloading UE 4.7.3. my problem is that when i was downloading, the speed is drop from 400kbps to 0b. after about an hour waiting,idecide to cacel and then resume the down load
when i resume, the download is stuck at 37% (iwas 57% when i stop).
i sure the the internet connection is still work well.
Please help me.

2

1st- Fire wall, disable your firewall and try again.

2nd- In my case, it stopped downloading for a while “some initializing takes place” then it resume once again. but it never takes that long.

So I think it’s firewall issue. just disable it and try again and confirm back your status .

best of luck

3

Hi hoangphuc0505,

Have you tried the suggestions that Omar posted above? Is this still an issue for you?

4

i have restart the download, disable firewall but it still happend

5

Most of those suggestions are in this section of the troubleshooting guide. Please take a look and see if anything else there works for you.

If the issue persist, follow the instructions towards to bottom of that link to generate your Debug Logs, then post them here.

6

Hi hoangphuc0505,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try my suggestions above and post your Debug Logs.

Cheers,

TJ