Unable to Redeem Adobe Substance 3D Code from Fab Marketplace

Adobe support blames Epic for giving an incorrect key, while Epic stays silent about the restriction applying to EVERY promotion, not just individual ones. Logically, it’s the same incompatibility issue with the bonus ArtStation subscription. Meaning, if you’ve ever participated in any Epic promotions, you won’t be able to activate the Adobe code anymore — and it doesn’t matter that you paid money for it.