Keep getting an error message when trying to purchase something from FAB for Unreal. I tried different cards and payment methods. Even tried a different product.
“Looks like something went wrong. For your protection, this transaction has been declined. Please try another card or payment method.”
Well, I had an issue, could not use my preferred payment.
Received a message about a captcha-error which disn’t make any sense to me…
Tried again with PayPal and this did work…
Same problem here, I have tried multiple browsers, (in regular and private modes) cleared all my caches, turned off VPN, multiple payment types, even had a friend log on from his computer, nothing worked. Emailed support last Thursday, aside from a generic response, I have not heard anything. If anyone figures this out anything else I might be doing wrong, please let me know, since I don’t have much faith in hearing back from the Fab staff. (Oh also had no issues before the switch from Marketplace to Fab)
I won’t lie, fab was the worst decision Epic could have made. It has nothing but problems, not limited to spam content, unable to add items to your project. But, for me I was charged for a purchase that declined… Like wtf Epic? How do you release a broken product? I love Epic, but sometimes they make some stupid decisions.
