Hey, so I have an interesting problem. I am unable to publish my map because I cant get past the review. On March 15th I tried to publish new version of my map and it failed validation due to an asset being againts rules (1.7 Respect IP Ownership) BUT I got an Email saying my map got approved ( the classic email you get from epic when your map passes review), however when I go to Creator portal the version that is supposed to be approved is marked as Failed.
PLEASE NOTE that I provided a proper license for the asset which is supposedly breaking the rules. I though it was a mistake from the system so I remade the asset in UEFN and uploaded a new version on March 17th. Same thing happened again, I got another strike for breaking the same rule again. - this time I decided to challenge this in Sanctions and I sent an appeal inlcuding all the info and the problem I am facing. Then I got a reply from the Sanctions site stating that it was in fact a mistake on their side and that the Violation was removed (quote : Your sanction(s) have been lifted) BUT when I now go to Creator portal both of the versions are still Failed. Only thing that has changed is that now when I click on the details on why it has failed I dont see any reason (they literally say Additional details: blank )
TLDR : published 2 versions of my map with an asset with a proper license, both times I got an Email from Epic saying my map is approved, both times I go to Creator Portal my map is in fact NOT approved and both versions are marked as Failed, then I challenge this on Sanctions and Appeals site (asking for both my versions to be restored), then I get answer from Epic that they are lifting the sanction, and when I now go to Creator Portal both my versions are still Failed and in details of the Failed version there is NO reason why the review failed.
I swear someone has to be joking right? Because I am genuinely losing my mind from having to deal with these problems over and over again. For the past 2 years I am publishing maps and having various problems this one takes the cake.
If you have any solution please share.
