Unable to Package for Xbox & Switch – Redirecting to Unreal Engine Documentation

Development Platform & Builds
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I got a seat in the Unreal Developer Portal through my company, which is approved for Xbox, Nintendo Switch, and PS5 development. I downloaded the platform files and added them to the UE4 source code.

After compiling the engine:

  • I can build for PlayStation successfully.
  • But when I try to package for Xbox or Switch, it redirects me to the Unreal Engine documentation portal instead of proceeding with the build.

Am I missing a setup step, or is this expected behavior? Has anyone else faced this issue?

Any help would be greatly appreciated! Thanks in advance!