Unable to open scene files.

I am unable to open a scene I was previously working for 2 days in with no problems. I have to revert to an older scene that is actually bigger in size but works for some reason. My computer either completely freezes or slowly sits and tries to open the file for hours. I've tried opening them on another computer as well with the same results.

https://www.dropbox.com/t/iWbhhy0zwjksOUmb

Hello ,

Sorry to hear about the issue and for providing the file to test/troubleshoot. I was able to open the file and it is possible there is something else going on here with your hardware or setup. Do you have a computer that meets the high-end system requirements: https://twinmotionhelp.epicgames.com/s/article/TwinMotion-System-Requirements

You can try to open Twinmotion first, then change the quality settings to low and then open the scene as it is pretty heavy.

Screenshot 2022-04-08 130801

If that does not work and you meet the system requirements (Especially the RAM and GPU), you would need to report a bug so we can investigate this further and what may have caused this problem. Please follow this link to do so: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.