Unable to open Epic Game Launcher

I downloaded Epic Games software to my computer several months ago and was using it for a couple weeks before work prevented me getting back to it. Last week I tried opening Epic Games Launcher and I keep getting the attached error message. I have tried uninstalling and reinstalling epic games latest version last week and this too did not solve the problem. Any thoughts on how I should proceed? Thanks for reading.

I have a computer with the following specs: Intell(R) Core™ i7 - 2600 CPU @ 3.40 Ghz 3401, 4 Cores, 8 logical processors NVIDIA GeForce GTX 550 Ti 12 gb ram


I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!