Unable to log into Quixel Bridge -

Development Getting Started & Setup
1

Oh dear, Google has let me down on this one!

I am using UE5.5, no VPN, virus protection turned off but I cannot log into my Epic account via UE → Window → Quixel Bridge.

I’ve uninstalled and reinstalled the Quixel Bridge plugin and even a complete reinstall of UE. Could it be something to do with bifrost (log below)?

Any suggestions gratefully received!

Thanks
Hugh

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{"level":"info","message":"Explicitly exit process!","timestamp":"2025-05-01T10:27:37.045Z"}
{"level":"info","message":"Exiting Process as no socket is connected","timestamp":"2025-05-01T14:30:55.780Z"}
{"agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) MyProject3/++UE5+Release-5.5-CL-40574608 UnrealEngine/5.5.4-40574608+++UE5+Release-5.5 Chrome/90.0.4430.212 Safari/537.36","appVersion":"2025.0.3","event":"BrgUE_Launched","level":"info","osName":"Windows","planId":"","platform":"Bifrost-prod","sessionId":"cfb1de74-4bcb-f576-6ab6-a160c74d1f35","timestamp":"2025-05-01T14:31:20.124Z","user":"","version":"2025.0.3"}
{"agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) MyProject3/++UE5+Release-5.5-CL-40574608 UnrealEngine/5.5.4-40574608+++UE5+Release-5.5 Chrome/90.0.4430.212 Safari/537.36","appVersion":"2025.0.3","event":"BrgUE_Launched","level":"info","osName":"Windows","planId":"","platform":"Bifrost-prod","sessionId":"95ee0895-4b04-2965-adc2-15dc67bcf15b","timestamp":"2025-05-01T14:31:31.810Z","user":"","version":"2025.0.3"}
{"level":"info","message":"Explicitly exit process!","timestamp":"2025-05-01T14:31:34.721Z"}
{"level":"info","message":"Exiting Process as no socket is connected","timestamp":"2025-05-02T07:52:37.024Z"}
{"agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) MyProject8/++UE5+Release-5.5-CL-40574608 UnrealEngine/5.5.4-40574608+++UE5+Release-5.5 Chrome/90.0.4430.212 Safari/537.36","appVersion":"2025.0.3","event":"BrgUE_Launched","level":"info","osName":"Windows","planId":"","platform":"Bifrost-prod","sessionId":"a5068750-3944-5f5a-359e-a8a3c77b7c48","timestamp":"2025-05-02T07:53:30.003Z","user":"","version":"2025.0.3"}
{"agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) MyProject8/++UE5+Release-5.5-CL-40574608 UnrealEngine/5.5.4-40574608+++UE5+Release-5.5 Chrome/90.0.4430.212 Safari/537.36","appVersion":"2025.0.3","event":"BrgUE_Launched","level":"info","osName":"Windows","planId":"","platform":"Bifrost-prod","sessionId":"e8415612-0fab-c8c1-0627-7068152d3003","timestamp":"2025-05-02T07:53:38.949Z","user":"","version":"2025.0.3"}
2

Hello there @AdjacentTech!

Checking through the community with your provided logs, there are a few options to test for this scenario.

First, please try creating a new library path, then set this new file path as your library path within UE5EA’s Bridge (account icon in Bridge > Preferences). After that, reconnect to Quixel.

If that doesn’t work, please follow the steps below to ensure a full, clean re-install: