Unable to Launch Epic Games Launcher

Community Community & Industry Discussion
1

Greetings Community,

I have seen a few posts about this issue around the net but none of the solutions seem to work for me.

When I run the launcher, it begins a process but no UI or menu seems to load. Has anyone found a fix or cause for this? Unreal Engine has yes to be downloaded or installed.

Regards,
Eager UE4 User

2

Hi magagnon01,

Make sure that you meet the recommended hardware specs and all of you graphics card driver is up to date.

  • OS: A x64-bit version of Windows 7, 8, 8.1, or Mac OS X 10.9.2 or later.

  • Hard Drive Space: ~1GB recommended for installing only the launcher. More hard drive space is required if you wish to download and install games, editors and projects, or content from the Marketplace.

  • Graphics Card: Any DX11 compatible card

  • Processor: Quad-Core Intel or AMD processor

Afterwards, if the issue is still happening; please post this as a new report on the Installation & Setup section of AnswerHub. Make sure to reference this post and what you have already tried.