Hi,
Since yesterday, we have been unable to interact with access keys generated for our projects. After generating a batch of keys, the button to edit or download them isn’t working.
This is becoming a serious blocker for testing.
Hi tkvdb,
Thanks for contacting support. I understand that you’ve generated access keys for one of your products, but you can’t edit or download them after they’re generated.
Do you receive error messages when you or members of your organization try to use the access keys? Or does nothing happen when you select the edit/download buttons?
Please let us know, and we’ll be happy to look into this more for you. You can also contact us privately by navigating to this site and selecting “Create a Private Discussion.” From there, fill out the ticket and set the topic to “Epic Games Store.”
We look forward to your response.