Summary
Unable to find at least 2 assets in Library
What type of bug are you experiencing?
Purchasing
URL where the bug was encountered
Steps to Reproduce
- Purchase either Egg Lifeform | Fab or MegaPack: Christmas Decorations | Fab
- Search for them in your library
Expected Result
I expect to be able to find purchased assets in the library
Observed Result
the assets are unable to be found in my library on the web portal or in my Epic launcher Fab Library, preventing me from adding them to a project
Platform
both the web browser and epic launcher
Operating System
windows 10
Additional Notes
I have been using the Unreal marketplace for years and have a lot of assets - now Im concerned that I need to go back through all my receipts and verify that my assets are in fact in my library still. This kind of behavior is unacceptable for a portal that is supposed to be a library of purchased content.