HI otrhan and thanks for your reply. I couldn’t get to work on a fairly modern Alienware m17 with RTX 2070. However, I am able to save on a newer Victus RTX 3050. Both machines are running the latest firmware and drivers. Was the problem you mentioned just os related? All our laptops are installed from networked images. If there is a problem with the Alienware images we may have to look into creating one the addresses the problem with saving you mentioned. Can you perhaps give any details? Thanks again