Unable to download Unreal Tournament

Development Getting Started & Setup
, , ,
1

link textHi,
I just installed the latest Epic Games Launcher in order to try Unreal Tournament Pre-Alpha, but when I click on “Install” I have this message :

“Unable to download Unreal Tournament
We’re unable to download this item right now. Please try again later.”

This message shows instantly like if the luncher didn’t even tried to reach a server. It does the same if I try to install the Unreal editor or even the “Ark Dev Kit”…

I am not using any VPN, I allowed (at the install) the game to use all my netwok, and I am using my home conection (from France).

I searched for this problem on the forums but could not find any clues…

Thanks for the help.

Attached my dxdiag

2

I have the same problem.
Tried using VPN actually because I thought it might be some localisation problem. It isn’t.
There is also enough space and I already turned on logging but the huge monster that comes out is pretty unreadable.

3

Hello KouKaracHa,

I’m sorry to hear that you are having trouble. Can you please follow the steps here to generate your debug logs and attach them to your response? Thank you!

4

Here they are

Thanks

link text

5

Hello again!

Please try downloading again. We are looking into the issue, but your account should be fixed.

6

same problem like the op

7

same problem like the op :confused:

8

I rebooted my computer and the problem stays the same :frowning:

9

same here

10

The Launcher updated itself and the download is now working :slight_smile: