Summary
On a number of megascans assets, both free and those that I’ve purchased, I am unable to download any other format than the max 8k resolution files.
What type of bug are you experiencing?
Purchasing
Steps to Reproduce
- Head to ‘My Library’
- Attempt to download 4k texture set of ‘dirt_ground_xdhhefr’
Expected Result
4k file format is downloaded
Observed Result
8k file format is downloaded
Platform
Google Chrome
Operating System
Windows 11
Video
Additional Notes
If this is ongoing I will have to refund these products as they are not fit for use