Unable to Download Fab Asset through Browser and Through Launcher.

[Lanceroy]

Summary

Unable to Download Fab Asset through Browser and Through Launcher.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

Atlantis Ruins / 37 Assets

Steps to Reproduce

Attempt to download Atlantis Asset

Expected Result

Successful Download

Observed Result

Failed Download

Platform

Brave Browser, Epic Client

Operating System

Windows 11

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[Yuuhi]

Hello, Lanceroy!

Did you manage to successfully download the Atlantis Ruins assets?

If not, can you please try the following troubleshooting options:

• Repair the Epic Games Launcher
• Clear the Epic Games Launcher cache
• Make sure the account you’re using is the same account where the assets have been acquired
• If you have any other version of UE5 installed, can you please try creating a project with that version and change its location to “D:” to see if that works?

Please let me know if none of this works!