Unable to create publisher account

Summary

When in the publishing portal trying to create a publisher account there is a 500 internal server error on this post request Publishing Portal and this error is given “An error occurred while trying to process the response from server. Please retry later or contact an admin for help.”

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://publish.unrealengine.com/publishing-portal/onboarding/publicProfile

Steps to Reproduce

go through account creation until step 2, publisher profile and then click next

Expected Result

account creates and brings me to step 3 creator code

Observed Result

The page doesnt do anything and the error “An error occurred while trying to process the response from server. Please retry later or contact an admin for help.” is given

Platform

Opera Gx and edge

Operating System

Windows 10

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Thanks for reporting this, @TheLoneRider321 . We’ll take a look.