It’s been already about one month ago since I posted this issue for the first time and NO ONE, absolutely NO ONE has ever answered me or tried to contact me by any means nor any medium. How on earth am I supposed to sold any stuff if I cannot upload/convert/publish my stuff in first place. This kind of missattention towards the sellers would have been unimaginable at Sketchfab… dear Lord how much I miss what sell at Sketchfab used to be!!!
We appreciate you reaching out, and we apologize for the time it has taken for someone to get to the issue that you are facing. I understand how frustrating that would be.
I’ve passed this along to the team and have been asked if you could please send us the files through a private channel so that we can take an in-depth look at the issue and be sure to reproduce the same problem.
If you have already created a support ticket on this issue, please add those files and provide me with the ticket ID (which should be in the email subject). If you haven’t, creating one and including those files would be fantastic! You could also private message me with a cloud drive link that we can access, and I’ll follow up with the team.
Thank you, I have already solved this. The issue is the system doesn´t recognize a bezier curves only file as a valid .blend file, I had to add a mesh in order to the processing system to accept it as a valid file.
