Can someone from Epic please check my account? It’s been over a day now and I still see this error message when I log into FAB. I’ve tried logging out of all logins through the Epic account page, but when I log back in, the issue persists.
I previously had an Epic account where I accidentally enabled the Unreal Unlimited license while using Quixel Bridge, since it would always popup when I’d open Quixel Bridge. When FAB launched, I wanted to start fresh with a new account without any other licenses attached, since I don’t use Unreal Engine at all. I deleted the old account, and then made a new one with the same email, and since then I can’t access FAB at all. I also noticed that when signing into the Quixel after linking it with my new Epic account, it still shows me that I’ve got the Unreal Unlimited licenses and all the previous purchases.
I would greatly appreciate it if this current account can be purged of all previous data. I’d like to remove my Quixel account, because I believe it’s still linked to this new Epic account as the old one, which is what’s causing the error when trying to access FAB.
