Unable to Accept EULA and download Unreal

Community Community & Industry Discussion
1

Hi,

I am unable to accept the EULA which is showing up when i click on “Download” Unreal from the main page “Feed - Unreal Engine”, and though accepting the EULA by clicking on the “Accept” button, nothing is happening. please help.

2

Bump, no response yet, Not able to download Unreal.

3

I’m facing the same issue, tried using Firefox, Chrome and Edge.

4

The following error is generated when trying to click on the “Accept” button:


onEulaCheckFailure() failed to accept eula
Unhandled promise rejection
Error: Request failed with status code 500
Stack trace:
e.exports@https://static-assets-prod.epicgames.com/unrealengine/static/webpack/app.epic-unreal-engine.c1913c53ac713fb63ed0.js:1:358282
e.exports@https://static-assets-prod.epicgames.com/unrealengine/static/webpack/app.epic-unreal-engine.c1913c53ac713fb63ed0.js:1:584422
e.exports/</p[h]@https://static-assets-prod.epicgames.com/unrealengine/static/webpack/app.epic-unreal-engine.c1913c53ac713fb63ed0.js:1:357282
r@https://static-assets-prod.epicgames.com/unrealengine/static/webpack/app.epic-unreal-engine.c1913c53ac713fb63ed0.js:1:548340
console.js:35
5

I have the same issue. I think the proplem is that the page cant load the tracking.js file it says that ‘the backend server is a capacity’. I cant use the engine it is so frustrating!!!

6

Seems to be working now.