Unable Start Epic Game Launcher

Click Shortcut and nothing happens. Checked some other post seem like DX11 is required which i have and tried running -OpenGL. nothing seems to work. Attached are the Log Files.

Any help appreciated. Thanks in advance.


Hi saintg,

Do you have another graphics card in your machine besides the VMware SVGA 3D? From what I can gather, that card only supports up to Directx 9. A Directx 11 compatiable card is recommended in order to run the Launcher/Engine.

Here is what we recommend:

  • Desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later

  • 8 GB RAM

  • Quad-core Intel or AMD processor

  • DX11 compatible video card



Thanks for your reply. I did some checking and apparently since I am running this on a VM the only driver I can get is the one listed above because it is provided by VMWare fusion and they say they do not support DX11. My option is to run on the host system which is a Mac. Thanks again for your reply.