Hey Guys,
Sorry if this issue has been addressed, my recent searches haven’t yielded any results.
I recently purchased the ‘Ultimate Greyboxing Kit’ by JumpStrafe Studios on the Marketplace (Launcher) and it seems to have been taken down.
Even when searching Google I get a result for the New Content tab on the website Marketplace but it isn’t listed.
I posted on the AnswerHub with no reply: Ultimate Greyboxing Kit / Restore Marketplace Purchases between launchers - Marketplace - Unreal Engine Forums
Wondering if anybody knows the status of this and if I am able to either;
A) Download it (as I did not upon purchase)
B) Get an estimate on when it will be available, just so I know my money wasn’t wasted
C) Apply for a refund
I have a transaction record for this and the money was deducted from my account, I just can’t see it in my vault or on the marketplace.
Thank you