UEFN Creator earnings were incorrectly deposited.

I’m a UEFN creator. I’ve been developing for two years since the beginning of UEFN and have released dozens of maps. However, this past July, my revenue was only about a third of the amount shown on my dashboard. I’ve never seen a difference this large before, so I feel like something is wrong. I want to fix this and get the unpaid balance back, but when I contacted customer support, they simply said their department couldn’t figure it out. Where should I contact to resolve this issue and get my unpaid balance?

This is a very serious issue that arises when a creator is experiencing payment errors. Please be sure to provide the relevant contact information, such as an email address.

july is just a terrible month, i know it sucks, but the exact same thing happen for the last 3 years in july. 50% less.

the 100 threshold got reset in both january and july then too. Oh I haven’t looked at my Creator Portal since june (working on a total overhaul update) I had $93 in there… I don’t want to look… that $93 represents maybe 1000 hours, lol