UE5 project browser keep crashing because of GPU crash dump, so cannot even make a project

Development Programming & Scripting
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1

Hello, I am currently trying to dive into the world of Unreal Engine, but cannot even make a project to start with. Currently, I have three version of Unreal Engine: 5.4.3, 5.3.2, and 5.2.1. When I start them at the Epic Games Launcher and go to Unreal Project Browser, I cannot even make a project: when I try to change the location of the project file, or press the button to generate the project, an error appears:

For 5.4.3,
GPU Crashed or D3D Device Removed
Check log for GPU state information

and for 5.3.2 and 5.2.1,
GPU Crashed or D3D Device Removed
Use -d3ddebug to enable the D3D debug device.
Check log for GPU state information

After this, when I check the log, these appear:

For 5.4.3 and 5.3.2,
LoginId:3b9a6415402cd487a6bc1883d86706a2
EpicAccountId:008c3b7be4f04b799dabdb13e618e758

GPU Crash dump Triggered

UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_UnrealEd
UnrealEditor_DesktopPlatform
UnrealEditor_DesktopPlatform
UnrealEditor_GameProjectGeneration
UnrealEditor_GameProjectGeneration
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
user32
user32
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

and for 5.2.1,
LoginId:3b9a6415402cd487a6bc1883d86706a2
EpicAccountId:008c3b7be4f04b799dabdb13e618e758

Fatal error: [File:D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] hr failed at D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\Windows\WindowsD3D12Viewport.cpp:222 with error DXGI_ERROR_DEVICE_REMOVED

UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_UnrealEd
UnrealEditor_DesktopPlatform
UnrealEditor_DesktopPlatform
UnrealEditor_GameProjectGeneration
UnrealEditor_GameProjectGeneration
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
user32
user32
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

I tried turning off intel UHD graphics(which I turned back on, as it made my display look small…don’t know why), checking my graphic driver(which is the latest version), putting on TDR delay(TdrDelay and TdrDdiDelay), but they didn’t resolve my issue. What should I do?
P.S. I don’t know why, but the Intel Graphic is set as GPU 0, and the 4070 is set as GPU 1…might this be the issue??

Lastly, for my current hardware specs:
0. Computer: OMEN by HP Transcend Gaming Laptop 16-u0xxx

  1. CPU: 13th Gen Intel(R) Core™ i7-13700HX 2.10 GHz
  2. RAM: 32.0GB(29.7GB for actual use)
  3. Window: Windows 11 Home, version 23H2
  4. GPU 1: NVIDIA GeForce RTX 4070 Laptop GPU
    GPU memory: 22.9GB
    Dedicated GPU memory: 8.0GB
    Sharing GPU memory: 14.9GB
    Driver: 31.0.15.4683 by NVIDIA, 2024.03.12
  5. GPU 0: Intel(R) UHD Graphics
    GPU memory: 16.9GB
    Dedicated GPU memory: 2.0GB
    Sharing GPU memory: 14.9GB
    Driver: 31.0.101.5382 by Intel Corporation,
    2024.03.27
1 Like
2

I have had similar problems for sometime now , specially when I’m opening heavy scenes with highpoly meshes, I suspect it might be related to intel 13th & 14th gen oxidation problem but can’t say for sure, for context I have 13700KF & 3060 ti, if that is not the case and you or anyone know a solution to the problem kindly help us.

3

Is there any updates on this thread? I have the same problem here.
Already tried setting the TdrDelay and TdrDdiDelay, and event restored the PC system but still not working.