UE5 Metahuman Plugin Crash

Fran_J.NS · August 29, 2022, 7:19am

Hello. I’m have a problem with Metahuman Plugin in UE. Since the last metahuman actualization I have tested the possibilities of this addón without any problem, but now, when I open Unreal Engine and I create a new metahuman identity When I access it crashes. Here is the crash report. Can anyone help me, please? Regards

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000000000000c

UnrealEditor_Engine!UActorComponent::RegisterComponentWithWorld() [D:\build++UE5\Sync\Engine\Source\Runtime\Engine\Private\Components\ActorComponent.cpp:1224]
UnrealEditor_Engine!FPreviewScene::AddComponent() [D:\build++UE5\Sync\Engine\Source\Runtime\Engine\Private\PreviewScene.cpp:149]
UnrealEditor_MetaHumanIdentity!FMetaHumanIdentityAssetEditorToolkit::PostInitAssetEditor() [D:\build\U5M-Marketplace\Sync\LocalBuilds\PluginTemp\HostProject\Plugins\MetaHuman\Source\MetaHumanIdentity\Private\MetaHumanIdentityAssetEditorToolkit.cpp:271]
UnrealEditor_UnrealEd!FAssetEditorToolkit::InitAssetEditor() [D:\build++UE5\Sync\Engine\Source\Editor\UnrealEd\Private\Toolkits\AssetEditorToolkit.cpp:297]
UnrealEditor_UnrealEd!UAssetEditor::Initialize() [D:\build++UE5\Sync\Engine\Source\Editor\UnrealEd\Private\Tools\UAssetEditor.cpp:62]
UnrealEditor_MetaHumanIdentity!FAssetTypeActions_MetaHumanIdentity::OpenAssetEditor() [D:\build\U5M-Marketplace\Sync\LocalBuilds\PluginTemp\HostProject\Plugins\MetaHuman\Source\MetaHumanIdentity\Private\AssetTypeActions\AssetTypeActions_MetaHumanIdentity.cpp:41]
UnrealEditor_UnrealEd!UAssetEditorSubsystem::OpenEditorForAsset() [D:\build++UE5\Sync\Engine\Source\Editor\UnrealEd\Private\Subsystems\AssetEditorSubsystem.cpp:377]
UnrealEditor_UnrealEd!UAssetEditorSubsystem::OpenEditorForAssets_Advanced() [D:\build++UE5\Sync\Engine\Source\Editor\UnrealEd\Private\Subsystems\AssetEditorSubsystem.cpp:451]
UnrealEditor_UnrealEd!UAssetEditorSubsystem::OpenEditorForAssets() [D:\build++UE5\Sync\Engine\Source\Editor\UnrealEd\Private\Subsystems\AssetEditorSubsystem.cpp:567]
UnrealEditor_ContentBrowserAssetDataSource!ContentBrowserAssetData::EditOrPreviewAssetFileItems() [D:\build++UE5\Sync\Engine\Plugins\Editor\ContentBrowser\ContentBrowserAssetDataSource\Source\ContentBrowserAssetDataSource\Private\ContentBrowserAssetDataCore.cpp:270]
UnrealEditor_ContentBrowserAssetDataSource!ContentBrowserAssetData::EditOrPreviewItems() [D:\build++UE5\Sync\Engine\Plugins\Editor\ContentBrowser\ContentBrowserAssetDataSource\Source\ContentBrowserAssetDataSource\Private\ContentBrowserAssetDataCore.cpp:290]
UnrealEditor_ContentBrowserAssetDataSource!UContentBrowserAssetDataSource::BulkEditItems() [D:\build++UE5\Sync\Engine\Plugins\Editor\ContentBrowser\ContentBrowserAssetDataSource\Source\ContentBrowserAssetDataSource\Private\ContentBrowserAssetDataSource.cpp:1228]
UnrealEditor_ContentBrowser!SContentBrowser::OnItemsActivated() [D:\build++UE5\Sync\Engine\Source\Editor\ContentBrowser\Private\SContentBrowser.cpp:2680]
UnrealEditor_ContentBrowser!TBaseSPMethodDelegateInstance<0,SContentBrowser,1,void __cdecl(TArrayView<FContentBrowserItem const ,int>,enum EAssetTypeActivationMethod::Type),FDefaultDelegateUserPolicy>::Execute() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:290]
UnrealEditor_ContentBrowser!SAssetView::OnOpenAssetsOrFolders() [D:\build++UE5\Sync\Engine\Source\Editor\ContentBrowser\Private\SAssetView.cpp:3156]
UnrealEditor_ContentBrowser!TBaseSPMethodDelegateInstance<0,SContentBrowser,1,void __cdecl(void),FDefaultDelegateUserPolicy>::ExecuteIfSafe() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:307]
UnrealEditor_Slate!FUICommandList::ConditionalProcessCommandBindings() [D:\build++UE5\Sync\Engine\Source\Runtime\Slate\Private\Framework\Commands\UICommandList.cpp:217]
UnrealEditor_Slate!FUICommandList::ProcessCommandBindings() [D:\build++UE5\Sync\Engine\Source\Runtime\Slate\Private\Framework\Commands\UICommandList.cpp:161]
UnrealEditor_ContentBrowser!SContentBrowser::OnKeyDown() [D:\build++UE5\Sync\Engine\Source\Editor\ContentBrowser\Private\SContentBrowser.cpp:1502]
UnrealEditor_Slate!FEventRouter::Route<FReply,FEventRouter::FBubblePolicy,FKeyEvent,<lambda_9dc931af886a2950ba18f18a6edc755e> >() [D:\build++UE5\Sync\Engine\Source\Runtime\Slate\Private\Framework\Application\SlateApplication.cpp:410]
UnrealEditor_Slate!FSlateApplication::ProcessKeyDownEvent() [D:\build++UE5\Sync\Engine\Source\Runtime\Slate\Private\Framework\Application\SlateApplication.cpp:4449]
UnrealEditor_Slate!FSlateApplication::OnKeyDown() [D:\build++UE5\Sync\Engine\Source\Runtime\Slate\Private\Framework\Application\SlateApplication.cpp:4360]
UnrealEditor_ApplicationCore!FWindowsApplication::ProcessDeferredMessage() [D:\build++UE5\Sync\Engine\Source\Runtime\ApplicationCore\Private\Windows\WindowsApplication.cpp:2045]
UnrealEditor_ApplicationCore!FWindowsApplication::DeferMessage() [D:\build++UE5\Sync\Engine\Source\Runtime\ApplicationCore\Private\Windows\WindowsApplication.cpp:2699]
UnrealEditor_ApplicationCore!FWindowsApplication::ProcessMessage() [D:\build++UE5\Sync\Engine\Source\Runtime\ApplicationCore\Private\Windows\WindowsApplication.cpp:1078]
UnrealEditor_ApplicationCore!FWindowsApplication::AppWndProc() [D:\build++UE5\Sync\Engine\Source\Runtime\ApplicationCore\Private\Windows\WindowsApplication.cpp:916]
user32
user32
InkObj
atlthunk
user32
user32
UnrealEditor_ApplicationCore!FWindowsPlatformApplicationMisc::PumpMessages() [D:\build++UE5\Sync\Engine\Source\Runtime\ApplicationCore\Private\Windows\WindowsPlatformApplicationMisc.cpp:138]
UnrealEditor!FEngineLoop::Tick() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:5139]
UnrealEditor!GuardedMain() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Launch.cpp:183]
UnrealEditor!GuardedMainWrapper() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:147]
UnrealEditor!LaunchWindowsStartup() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:283]
UnrealEditor!WinMain() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:330]
UnrealEditor!__scrt_common_main_seh() [d:\a01_work\6\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

Jimbohalo10 · August 29, 2022, 4:35pm

hi @Fran_J.NS,
This looks like a Metahuman plugin error. Go to Project Settings → Plugins and disable the Metahuman plugin. Come out of UE5 and carry out Verify from the Epic Launcher as described in

UE 5.0.3 crashing - General / Feedback for Unreal Engine team - Unreal Engine Forums

Fran_J.NS · August 30, 2022, 9:45pm

Thank you very much but MH identity doesn’t work on my PC yet. I had tested for two weeks all your suggestions before and after, but the same crash appears. Its extrange, it worked good. I’m frustrated. Thanks. Regards.

lococheval · December 15, 2022, 3:12am

Did you find a solution to this problem?

RenderScan · February 18, 2023, 5:20pm

I have a similar problem, something happened when I was working with MH and now I can´t access to it. I tried to check on another computer with my account and worked perfectly fine. Have you find a solution?

AndyL84 · April 24, 2023, 4:52pm

I have a similar issue. I was exporting some MetaHumans to the cloud. Now when I double-click on the identity card the program crashes. I uninstalled and re-installed another version of the engine, same problem. It was working fine for a time. Has anyone figured out a fix for this issue yet?

BBgumMonsters · August 3, 2023, 5:04am

I can’t even open any project now that has the metahuman plugin enabled. Even a clean scene, as soon as I enable metahuman it crashes out

justjosh24 · December 6, 2023, 6:26pm

Having the same problem here. Cant even open a project once I enable the plugin.
metahumancrash