Hey everyone. So I made an attempt to contact UE about the problems thousands are facing with games such as fortnite, Marvels, The finals and so on that triggers a GPU dump. I myself and others have sent all crash reports to nvidia and our MSCONFIG and nvidia is saying to contact UE. I have made multiple attempts but NO response and the only other response i was getting was a team saying they are not responsible to handle this problem and can not forward it to who might be able to assist…
Look for any insight on this, thousands of people are struggling with stout computers, even with some 40 series cards. I have over a dozen crash reports saved in word doc, and my MSCONFIG.
I really dont know who to reach out to. any other game i want to run thats very demanding of hardware is fine but anything on UE5 is not stable. I even bought and downloaded other games that operate on UE5 and they also crash.
any insight on this, who i have to contact or how i get in touch with them would be greatly appreciated. Last email i received from the team that said they are not responsible for dealing with these problems and can not forward it to someone who is, told me to come to the community page and search for info or make a post.
I understand this is a forum for Dev’s essentially and I apologize for being here.
thank you!