ue5 crashing when loading project pls help

Development Programming & Scripting Blueprint
1

hey guys im having a issue where whenever I load up my unreal engine 5 project on 5.4.3 it crashes and I’m very very new to this. here’s my crash report and I would appreciate if I could get some help. thank you

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00007ff868ed3110

medal_hook64
medal_hook64
medal_hook64
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_RenderCore
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

2

not sure why medal_hook is on the list log, are you using Medal TV app to record your game/editor ?

if you can access the editor setting, try to switch to RHI 11 to see if there any changes.

image
image1207×837 139 KB