Ue5 crashes: "Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000020"

When i try to play my packaged game, it launches without any issues, but when i try to load into a level from my main menu it gives me this error. however i can launch it from the editor without any issues from my main menu.

any ideas on how to fix this?

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000020

CitySample!UObject::execCallMathFunction()
CitySample!ProcessLocalScriptFunction()
CitySample!ProcessScriptFunction<void (__cdecl*)(UObject * __ptr64,FFrame & __ptr64,void * __ptr64)>()
CitySample!ProcessLocalFunction()
CitySample!ProcessLocalScriptFunction()
CitySample!UObject::ProcessInternal()
CitySample!UFunction::Invoke()
CitySample!UObject::ProcessEvent()
CitySample!AActor::ProcessEvent()
CitySample!AActor::BeginPlay()
CitySample!AActor::DispatchBeginPlay()
CitySample!AWorldSettings::NotifyBeginPlay()
CitySample!AGameStateBase::HandleBeginPlay()
CitySample!UWorld::BeginPlay()
CitySample!UEngine::LoadMap()
CitySample!UEngine::Browse()
CitySample!UEngine::TickWorldTravel()
CitySample!UGameEngine::Tick()
CitySample!FEngineLoop::Tick()
CitySample!GuardedMain()
CitySample!GuardedMainWrapper()
CitySample!LaunchWindowsStartup()
CitySample!WinMain()
CitySample!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

It is happening the same with me.
I still don’t know how to fix it on my packaged game!

Hope someone helps us !