UE5 bug Textures\Characters are not loaded | software crashes

I have problems with the unreal 5 software, problems with textures that don’t load, just for example I downloaded the character, the character doesn’t load for me, my computer is very powerful and it’s also a malfunction that happened suddenly. Can you identify what the problem is?
I also have version 5.1 and there are the same faults
my pc:
amd ryzen 5900x
rtx 3060
32GB RAM




It’s a glitch that happened out of the blue

Would appreciate help :slight_smile:

firstly dont open any 3d files in unreal directly . try opening character file in 3dsMAX/Maya .then export the files in fbx format (make sure you also export textures and materials),then call the fbx file from content browser in whatever version of unreal engine you are using.If the issue still persist ,try this
this may happen due to failure of loading all shaders ,
check if your hdd or ssd have enough space where your vault cache is located
try relocating vault cache folder , reinstall ue at the drive where you have more disk space also save your project files to installation library .

Hi first, thanks for the response, these are models I downloaded from unreal 5 marketplace !

cool , check the compatible engine version with models , some models may not work in Ue5 but it can work in 4.27

Yes it’s for 5 listen I also tested it on another computer and on another computer it works great

alright try reinstalling your graphics drivers then perform a clean installation for unreal engine , remember to clear all the files for a clean installation ,
also check this
looking at the screenshot you shared it looks like there is problem with the blueprints of selected characters or models . check the blueprint editor on your friends laptop where you opened the same file correctly and figure out the changes comparing the blueprints on both the computers

How do you recommend deleting the software?

I have the software revo uninstaller pro that deletes software, do you know it?

the issues might happen because of malfunctioning of default setting reinstalling will help you recover the same settings . backup your important work and then perform a clean installation

So you say delete firmware and reinstall?

not firmware , i am talking about your graphics card drivers

not firmware , i am talking about your graphics card drivers , i had the same issue my Ue was also crashing many times , but i got my pb solved using the methods i have mentioned

Ok thx bro

give it a try , this will hopefully solve your bug .