UE5.6 Metahuman Creator "EULA Not Accepted" error

General Feedback & Requests
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1

I’ve been trying to use the new metahuman characters creator built in the engine after the release of UE5.6. Everything went alright until it was to create the full body rig. When clicked it gives an error as the following "LogMetaHumanCharacterEditor: Error: Auto-Rigging of Face failed with code 'Eula Not Accepted". Altough I’ve accepted all the policies and eula it still gives me that error leading to halt in the rigging and export process of my metahuman. Any help would be greatful!

TLDR: Gives an error LogMetaHumanCharacterEditor: Error: Auto-Rigging of Face failed with code 'Eula Not Accepted' which does not create a body rig

Screenshot 2025-06-04 175049
Screenshot 2025-06-04 175049378×155 8.2 KB

2

Hi, that’s really unfortunate, so let’s see if we can diagnose!
Firstly, do you have any more log output from the console you can share? Anything with LogEOS in it could be helpful.
And also; were you presented with a log-in window when you first tried to autorig? And did it also present you with a “consent form” to accept?

3

LogEOSSDK: Warning: LogEOS: Error response received from backend. ServiceName=[Friend], OperationName=[GetBlockList], Url=[<Redacted>], HttpStatus=[403], ErrorCode=[errors.com.epicgames.common.insufficient_scopes], NumericErrorCode=[1056], ErrorMessage=[Insufficient access scopes. Expected: [friends_list]], CorrId=[EOS-h9OO9k4vNUK3nw61IFLCcA-lKcoAsdSqkWpk8VXyv31jg]

LogMetaHumanCharacterEditor: Error: Auto-Rigging of Face failed with code 'Eula Not Accepted'

Thanks for the fast response, yes there’s an EOS error line and yes there was a log-in pop up and I did accept every terms & conditions and then continued.

4

LogMetaHumanCharacterEditor: Error: Download of source face textures failed with code ‘Server Error’

I also have this error!
there is no problem with my net connection
can anybody help?
I can not create the full rig or texture for the model

5

Great, thanks for this info. That error is not the one unfortunately, it should really be a warning tbh. Ok, let us dig into things a bit and see if we can spot something on our backend.

6

Any update on it sir?

7

Hey @Chintas007 @kian42433,

Would it be possible for you to DM me a complete log file when you hit this error, they can be found at:

…\Unreal Projects\MyProject\Saved\Logs

With your project name of course!

We are continuing to look into this but struggling replicate and see exactly what is going on.

Cheers
James

8

Project Name: Silverado

1 Like
9

there was mistake sir that was a old log
this is the new one

sorry for the inconvenience

10

I have this exact same problem. I did not event get the option to accept the EULA. No window popup.

11

I’m getting the same issue, was a solution ever found. I even tried making a new account and I’m sure I signed the EULA, I can’t rig any metahumans. Thank You

12

DId anyone find a workaround to this, its blocking me. Thanks!

13

I am facing the same error I do not have shown a popup to accept EULA ever(Nor when clicked generate full rig first time Neither when downloaded metahuman creator first time and not when downloaded ue5.6)is there a way to re-prompt the option to accept EULA again

14

I do not have much to suggest, but here is a way that should really work if you had never downloaded a metahuman though Quixel bridge in any unreal versions :~

Install UE 5.3 or 5.4 (both versions had the EULA prompt working normally).

Open Quixel Bridge (stand-alone or in-engine), download your MetaHuman, and start rigging there.

Once the EULA is accepted, that acceptance is stored on your Epic account — so when you return to UE 5.6, the rigging should work immediately.

Why this works:
EULA acceptance is tied to your Epic account, not the specific project or UE version.