UE5.5 PACKAGING FAILURE

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I have already uninstalled ue5.5 windows SDK and visual studio 2022 and reinstalled them so maybe I’ll try installing the windows again

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And preferably install a different version of Windows.

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Hey @DoubleCatPunch sorry for the delay in response, I still haven’t downloaded the windows 11 because the last time I had updated windows it caused crashes in unreal engine so do you think it will still be a good option to update it?

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Hi :slight_smile: If everything that was done earlier doesn’t help, then the problem is with Windows. Just don’t update Windows — do a full reinstall instead. If you have a Windows 10 key and want to upgrade to 11, it’s better to reinstall Windows 10 first and then upgrade to 11.

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just to be clear you mean i should reinstall the current windows i have and not update it to windows 11 right?

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I mean that you shouldn’t upgrade your current Windows 10 to version 11. If you do upgrade it, you will keep your files and settings, but you might also carry over existing errors into the new version.
For this reason, I recommend doing a clean installation of the latest version of Windows 11.

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Okayy i will try and let you know
thank you!!

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hello @DoubleCatPunch sorry for the delay now i have windows 11 and my project isn’t opening ever since it stucks at 1965 shaders and then crashes

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Hello :slight_smile:
I hope you’ve already installed all the additional software and tested everything with the new sample projects, and that everything is working for you.
If your project isn’t compiling, try deleting the intermediate, derived data cache, and saved folders.

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Hey @HDHANAK! Just checking back in!

If you’ve done a CLEAN reinstallation of Windows, you need to make sure to update your drivers, as well! Especially your graphics drivers, failing to compile shaders is a big sign of those being out of date! :slight_smile:

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i did but no help

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@Mind-Brain i checked and they are up to date

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It means you haven’t installed the necessary drivers. On the manufacturer’s website for your motherboard, in the support section, you should find the latest drivers or a utility to update them. Also, if there’s a BIOS update available for your system, it’s advisable to install it as well — but do so at your own risk, as this process is intended for experienced users.

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Are there any other reasons that could cause this? i tried debugging my project with visual studio and the errors i get are exception thrown in shader preprocessor dll etc

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As far as I know, there were certain issues with the Intel i9 13/14… that caused problems with UE5, but they should have already been fixed. To be honest, the most effective option is to take a look via TeamViewer to see what’s actually going on. It’s hard to help without seeing the issue and without specific details. Most likely, you haven’t installed the necessary drivers and software.

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@DoubleCatPunch I know that checking via TeamViewer is probably the most effective option, and I really appreciate the offer—but it’s not so easy for me to do that at the moment. That said, there’s one last thing I want to mention that could potentially be causing the issue…
Intel Extensions Framework not supported by driver. Please check if a driver update is available.
i saw this in my logs maybe this might be causing the issue?

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Yes, this could be the cause of the compilation error, and as you can see, it is related to the drivers.
Could you please describe in more detail how you installed Windows and its drivers, especially whether you backed up any Windows files and then used them during the installation of the new OS? Also, what is the model of your motherboard, and did you make any BIOS adjustments — for example, did you change the RAM’s XMP profile or overclock the processor?

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My motherboard is the Gigabyte Z790 AORUS ELITE AX. I initially checked the BIOS because I read that disabling XMP can help prevent crashes in Unreal Engine 5. When I checked, XMP was already disabled. Later on, I decided to enable XMP Profile 1 for better RAM performance but then disabled it again. That’s the only BIOS change I’ve made—no CPU overclocking or other tweaks.

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Also drivers were installed through manual download, Gigabyte through application and no there were no backed up files of windows used during the installation of the new OS.

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We have the same motherboards! :slightly_smiling_face: Did you have the i9 14th gen processor from the start, or did you upgrade your system from a different CPU?